Intercom

February 25, 2013

⬢ buildings

Intercom is a fantastic tool to engage with your customers. It provides you with a customer dashboard so you don’t have to spend dev hours building a custom one into your app. Then, it installs a support / feature request widget into your app that is truly useful. Finally, it lets you send drip emails to users of your web app.

In their own words:

Intercom has replaced helpdesk, email marketing, customer relationship management, and marketing automation tools for thousands of web businesses with one, simple product.

More:

• intercom.io
• Blog post by Kalv on using Intercom: “Engaging with early users to learn habits”